Manage the production SailPoint IIQ infrastructure and its products.
Develop and maintain architectural design documents, including technical diagrams, process flows, and system configurations.
Act as 2nd line support for SailPoint IIQ infrastructure and its products.
Conduct security assessments and risk analysis to identify vulnerabilities, recommend remediation strategies, and implement necessary controls.
Monitor and maintain SailPoint IIQ infrastructure, including servers, databases, and other components, ensuring optimal performance, availability, and scalability.
Manage vulnerabilities and patching activities.
Troubleshoot and resolve technical issues related to SailPoint IIQ infrastructure.
Collaborate with cross-functional teams, including IT operations, network security, and compliance, to ensure alignment of security initiatives and adherence to regulatory requirements.
Potentially perform support outside business hours as watch duty in a later stage.
Requirements:
Experience in SailPoint IIQ toolset, especially in integrating SailPoint IIQ with other critical applications within the organization.
Active Directory & LDAP knowledge (3-5 years) is a must.
Ability to troubleshoot custom system/application connectors within SailPoint IdentityIQ.
Knowledge of Windows & Linux server operating systems is highly recommended.
Scripting knowledge, e.g., PowerShell, is a plus.
At least 3-5 years of Identity & Access Management (IAM) engineering experience required.
Excellent analytical and problem-solving skills, with the ability to identify and resolve complex technical issues efficiently.
Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.
Experience with integrating SailPoint solutions with other security tools and technologies, including SIEM and PAM solutions, is a plus.
Experience working with Scrum/Agile methodologies.
Experience working in a multicultural environment.
Office presence according to policies is expected.
Demonstrated ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
Experience in using tools such as ServiceNow, Azure DevOps, MS Teams, MS Office suite, and Splunk.