Medior Business Analyst 

Start Date: 01/07/2025

End Date: 31/01/2026

Location: Brussels

Regime: Full-time

Service Description:

We are looking for a skilled Business Analyst to evaluate and optimize the use of approximately 25 applications supporting the Communication Domain. This role requires an analytical mindset and a strategic approach to compare current application usage with enterprise plans, aiming to streamline and enhance operational efficiency.

Key Responsibilities:

• Analyze the existing application landscape (approximately 25 applications) supporting the Communication Domain, including design applications (e.g., Canva, Adobe) and analytics applications (e.g., Matomo, Hotjar).
• Create an inventory of available application functionalities.
• Create an inventory of user demographics in business roles and actors.
• Collaborate with business architects to relate applications to business capabilities and processes to understand business value and assess usage patterns.
• Analyze business requirements and collaborate with various departments to understand their needs and translate them into application needs.
• Analyze potential TO-BE scenarios and identify potential areas for consolidation or optimization.
• Develop and present recommendations for optimizing the number of tools used, focusing on cost-effectiveness and efficiency.
• Compile comprehensive reports detailing findings, recommendations, and potential impact on operations.
• Compare applications in use with enterprise plans to ensure alignment with organizational goals.
• Support the Product organization in deploying the chosen scenario.
• Work closely with IT and procurement teams to implement changes that enhance application usage.
• Monitor application performance post-implementation to ensure continuous improvement.

Requirements:

• Proven experience as a Business Analyst, preferably in a similar role focusing on application analysis and optimization.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills, with the ability to engage with stakeholders at all levels.
• Familiarity with enterprise applications and tools is a plus.
• Proficiency in data analysis and reporting tools is a must-have.
• Good knowledge of BPMN is a plus.

Languages:

• Fluent in English
• Good knowledge of German is a big plus
• Very good knowledge of French and/or Dutch